SHIPPING AND RETURN POLICIES
WE ONLY OFFER STORE CREDIT OR EXCHANGES ON ANY ITEM
WEEKEND WARRIOR GEAR shipped you the wrong item or your item has been
damaged during shipping, we will gladly reship the correct or
non-damaged items ASAP, free of additional shipping charges. Remember
to save your packing slip as your receipt.
To return merchandise to WEEKEND WARRIOR GEAR follow these easy steps:
1. Please have your packing slip available and call us at: 800.500.9914 or 951.349.0796 Email us at: email@example.com to schedule a return authorization number.
Write your scheduled RA number on the outside of your packaging and on
an enclosed copy of your packing slip to be placed in the box.
Send the item(s) back to WEEKEND WARRIOR GEAR via insured UPS to:
Weekend Warrior Gear, 166 Commercial St Perris Ca 92570
you would like to exchange an item for another item, please list the items you are exchanging
on the back of the packing slip and follow the instructions for
"Returns" in the section above. You will still need a Return
Authorization to Return and Exchange your items.
you prefer a refund, we will issue a store credit ONLY OR EXCHANGES.
All returns resulting in a refund are subject to a 30% merchandise
restocking fee and a 50% merchandise restocking fee on special order items. All Credits / Refunds will take 14 business days to
process fully. Original shipping and handling charges are not
you have any questions or concerns about your return, exchange or our
shipping and return policies, please call us at: 800.500.9914 or 951-349-0796 Email
us at: firstname.lastname@example.org
INSURING YOUR RETURN PACKAGE
WARRIOR GEAR recommends that you insure and track your return package
to confirm that we have received it. The US Postal Service offers a
delivery confirmation service for a small additional fee. For larger
returns or ease of mind, you may want to consider insuring your
package. Just take your package to a US Post Office service window and
a representative can add these options for you. WEEKEND WARRIOR GEAR is
not responsible for packages lost during return shipping.
orders will be shipped within 7 to 14 business days after checkout,
pending credit card approval and collection of funds. We ship Monday
through Friday (excluding holidays). All orders being shipped to PO
Boxes or APO/FPO military address will be shipped USPS Priority Mail.
(USPS tracking is not available for APO/FPO deliveries.)
TRACKING YOUR PACKAGE
your order ships, you will receive an e-mail confirmation. It will
contain an order number and the package tracking ID or delivery
confirmation number. Please feel free to call us at: 800.500.9914 or
Email us at: email@example.com to find out more information on ETA's and tracking your packages during shipment.
time to time, some items will be temporarily unavailable at the time of
purchase. In the event that an item is back ordered, we will notify
you immediately and make every effort to get the items ordered shipped
to you in a timely fashion. Your card will not be charged for any back
ordered items, however if you do not respond to our attempts to contact
you regarding back order or cancellation, your items will be shipped and
billed for following termination of the back order. WEEKEND WARRIOR
GEAR will not be held responsible for back ordered items that have been
discontinued by third party manufacturers or distributors or delays of the vendors.
What information do we collect?
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include WARRIOR LIFESTYLES. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.